Reinstate a Suspended License

Once a license has been suspended, it must be reinstated before it can be renewed or other actions can be recorded for that license. Reinstatements can only be recorded by Registration Supervisors or Data Operations Managers (not by Records Officers).

1. In the person's record click Training Information in the side menu to jump to the "Training Information" section.

2. Click Update Registrations/Licenses beside the appropriate cadre.

3. The system displays the full details of the cadre. Click Disciplinary Notice in the side menu to jump to the "Disciplinary Notice" section.

4. Click Reinstate License.

5. Enter any Notes about the reinstatement.

6. Enter the Reinstatement Date.

7. Click Confirm and confirm that the information entered is correct. If it is not correct, click Edit to change it. If it is, click Save to save it.

Once the changes have been made, click Return to Main Record to return to the original page.

Troubleshooting

An error message appears when the Confirm button is clicked.

Make certain that the reinstatement date is not before the suspension date. Correct the information and try saving again. If you do not want to add a reinstatement after all, click Return (do not save changes).