Document a Disciplinary Action

If a health worker receives a disciplinary notice, that can be recorded in the record. License suspensions can also be recorded. Disciplinary notices can only be recorded by Registration Supervisors or Data Operations Managers (not by Records Officers).

1. In the person's record click Training Information in the side menu to jump to the "Training Information" section.

2. Click Update Registrations/Licenses beside the appropriate cadre.

3. The system displays the full details of the cadre. Click Disciplinary Notice in the side menu to jump to the "Disciplinary Notice" section.

4. Click Add Disciplinary Notice.

5. Select the Category of disciplinary notice under Disciplinary Action Reason.

6. The specific reasons for disciplinary action in that category are displayed underneath. Select the appropriate Disciplinary Action Reason.

7. Select the Date the Disciplinary Action Occurred.

8. Enter any Notes about the disciplinary action.

9. Under Suspend License? select whether the health worker's license has been suspended (Yes or No).

10. Click Confirm and confirm that the information entered is correct. If it is not correct, click Edit to change it. If it is, click Save to save it.

The system displays the record with the disciplinary notice added. If the license has been suspended, no further actions can be taken on the record until the license is reinstated (see Reinstate a Suspended License). Once the changes have been made, click Return to Main Record to return to the original page.

Troubleshooting

An error message appears when the Confirm button is clicked.

Make certain that all required fields have been completed. Required fields are outlined in red. The disciplinary action category and reason are both required. Fill in or correct the information and try saving again. If you do not want to add a disciplinary action after all, click Return (do not save changes).

The correct category or reason for disciplinary action is not available for selection.

Only the Data Operations Manager can add new disciplinary action categories and reasons to the system (see Add a Disciplinary Action Category and Add a Reason for Disciplinary Action).

There is an error in the disciplinary notice information.

Open the record, go to the "Training Information" section, click Update Registrations/Licenses and then click Correct This Information beside the disciplinary notice. Correct any errors and click Confirm to save. Only the Data Operations Manager can correct disciplinary information.