Renew a License

When a health worker's license to practice expires, the health worker should apply for a license renewal, which is then recorded in the system. License renewals can only be recorded by Registration Supervisors or Data Operations Managers (not by Records Officers).

1. In the person's record click Training Information in the side menu to jump to the "Training Information" section.

2. Click Update Registrations/Licenses beside the appropriate cadre.

3. The system displays the full details of the cadre. Click License Information in the side menu to jump to the "License Information" section.

4. Click Renew License.

5. The original license number is retained for the renewal. Select the Start Date for the renewal (today's date is entered if nothing is selected).

6. Select the End Date, the date when the renewal expires.

7. Click Confirm and confirm that the information entered is correct. If it is not correct, click Edit to change it. If it is, click Save to save it.

The system displays the record with the renewed license. The previous license is retained in the health worker's license history; click View License History to see all licenses that have been issued to the health worker. Once the changes have been made, click Return to Main Record to return to the original page.

Troubleshooting

An error message appears when the Confirm button is clicked.

Make certain that the license end date is not the same as or earlier than the license start date. Correct the date and try saving again. If you do not want to add a license renewal after all, click Return (do not save changes).